A beneficial technological alliance to modernize the processes of this benchmark timber merchant!
- Sector:wood merchants, renovation, insulation, building completion
- Location: Waterloo - Belgium
- Website: https: //lhoiretmarteau.be
For over 70 years, Lhoir et Marteau has been committed to providing high-quality materials and personalized service to its customers. Thanks to the expertise of TSC and the integration of Odoo, the company is taking its operations management to the next level.
Lhoir & Marteau
Lhoir et Marteau is a leading wood and wood products merchant, offering quality materials for professionals and private customers alike. The company offers a complete range of products, from solid woods and panels to insulation and exterior solutions. Its expertise also extends to a made-to-measure joinery service and a showroom dedicated to professionals and private customers.
In order to optimize the management of its activities and improve the customer experience, Lhoir et Marteau chose to rely on a high-performance ERP solution. It was in this context that Odoo integrator TSC stepped in to take over and finalize a project initially started with Odoo.
A technological challenge for optimum management of the timber trade
The project involved structuring and streamlining all sales, invoicing, inventory and supplier management processes. Thanks to TSC's expertise, Lhoir et Marteau now has a complete, integrated solution tailored to its specific needs.
Solution implemented
After consultation with Lhoir et Marteau, TSC implemented the following modules for optimal digitalization of the company.
- Point of sale (POS) with equipment integration
- Connection to the IOT Box for optimized management of payment terminals.
- Integration of receipt printers and payment systems for a seamless customer experience.
- Direct Print
- Automate printing scenarios for purchase orders and invoices, ensuring optimized print distribution according to requirements.
- Configure printouts by report type or user type.
- Efficient management of showroom and in-store sales.
- Sales management and customer relations (CRM)
- Implementation of an Odoo module dedicated to sales and quotation management.
- Precise customer follow-up and optimized management of sales opportunities.
- Improved customer relations thanks to better traceability of interactions and increased personalization.
- For large-scale projects, the system can automatically count inventory, providing better visibility of the resources needed, for example, to build a large custom staircase.
- Purchasing and supplier management
- Integration of procurement processes to ensure efficient tracking of supplier orders.
- Automated ordering and improved purchasing planning to reduce costs and delivery times.
- Simplified inventory management for trade and custom millwork products.
- Integrated accounting
- Link with financial management tools for optimized payment tracking and transparent cash flow management.
- Automated invoicing and tracking of customer and supplier payments.
- Inventory optimization
- Centralized inventory management on Odoo for precise tracking of product inputs and outputs.
- Implementation of an automatic replenishment system to guarantee product availability while avoiding overstocking.
- Monitoring of raw materials and finished products for custom carpentry work.
TSC also took care of setting up automatic rules for production orders, enabling better production management and optimization of resources.
Conclusion
Thanks to this digital transformation piloted by TSC, Lhoir et Marteau benefits from fluid, optimized management of its operations. Automated processes enable the company to concentrate fully on its core business: offering quality service and materials to its customers. This collaboration between Lhoir et Marteau and TSC perfectly illustrates the importance of an adapted ERP solution to support growth and operational efficiency in the timber and building materials trading sector.
Project stages
POS (Point of Sale)
IOT connection, printer management and payment system implementation
Sales / Invoicing
Setting up quotation templates and automated invoicing
Purchasing
Purchasing and supplier configuration
CRM
Optimized management of sales opportunities and lead follow-up
Accounting
Accounting integration and training
Inventory
Implementation of stock management in Odoo and reorganization of the warehouse
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