Odoo at Chant d'Éole: technology at the service of the vine
Song of Aeolus
Born of the encounter between a Champagne winemaker and a family of Belgian farmers, Chant d'Éole has drawn inspiration from the best techniques to produce sparkling wines faithful to the Belgian terroir. Their Brut Blanc de blancs, Brut Rosé and Cuvée Prestige are made using traditional methods, and have won several awards.
Le Chant d'Eole won a gold medal in France for the world's best Chardonnay, and went on to win the 2019 prize for the world's best sparkling wine at the Concours Mondial de Bruxelles (which usually rewards French champagnes). The estate also won gold at the Frankfurt International Trophy and gold at the London Wine Competition, where it was voted "Best Sparkling Wine" 2020 (with a score of 95 out of 100).
- Creation: 2010
- Sector : Vineyard / Event organization
- Location: Quévy-le-Grand (Hainaut)
- Employees : 15-20
- Website: https: //www.chantdeole.be
Background & Mission
Le Chant d'Éole, a famous Belgian winery known for its exceptional, award-winning cuvées, called on Gold Odoo partner TSC (The Service Company) to implement an efficient ERP solution for its various activities and optimize its internal management.
The many facets of Domaine du Chant d'Éole's business - guided tours, tastings, production and sale of wines and vineyard products, private and professional events - required a powerful solution with simple integration capabilities. Odoo proved to be a wise and optimal choice for more efficient management. TSC supported Le Chant d'Éole's growth with the implementation of a complete, integrated Odoo ERP system.
Challenges
Despite their growing success, the winery was faced with a major challenge: their accounting software was not integrated with the day-to-day running of their companies. As a result, they had to manually integrate their turnover, sales and so on. This situation was hampering their growth and wasting precious time.
Among the challenges faced by Chant d'Éole, bottle inventory and reservation management was one of the most important. Due to the success of their products, they have to manage pre-bookings and waiting lists. In addition, the management and organization of vineyard tours, as well as event management, room rentals, etc., were aspects that required particular attention.
Prior to the implementation of Odoo, inventories were managed "on sight", which posed problems for forecasting. Reservations were managed in an Excel spreadsheet fed by a contact form, with manual retranscription of the information into the invoicing software. As for events, they were managed manually in a diary, with no possibility of electronic management.
The solution
To meet these various challenges, TSC has implemented an Odoo solution that respects Odoo standards as far as possible, and limits the need for specific developments.
As far as accounting is concerned, all Chant d'Éole companies' accounts have been integrated into Odoo, and are now managed entirely in Odoo.
For off-tank production management, as soon as the wine leaves the vats and is bottled, production is managed in Odoo.
For stock management and bottle allocation, TSC has developed an Odoo module to manage allocations via the eshop and quotations to the boutique. This module also manages ceilings by customer, product and year. A specific reporting system has been designed to provide an overview of reservations.
For the sales outlets, TSC set up two sales outlets in Odoo with the help of the Chant d'Éole team. Numerous on-site workshops ensured optimal implementation of the vineyard's various points of sale.
E-Commerce has been migrated to Odoo in order to integrate this sales channel into the ERP system as well, and to provide high-quality tracking for better product and stock management.
To organize vineyard tours, TSC has developed a module based on Odoo's "Event" module. It allows visitors to choose the date and time of their visit, as well as the number of people, with the option of paying online. Guides then simply scan their ticket. The module has been adapted to display tickets as a calendar on the website, making it easier for Chant d'Éole customers to book guided tours.
Odoo's"Rental" module has been put to good use for event management and room rental. It lets you add rooms to quotations, specify rental dates, and view reserved rooms in the schedule. This avoids double bookings and facilitates team organization. Invoicing is also integrated into the rental process.
Project stages
Sales / POS
Sales, Accounting, CRM, Point of sale
Events
Events and module customization for vineyard tours
Stock & Production
Stock and production management, development of bottle allocations (reservation of vintages for historical customers)
E-commerce
Online sales management
Online allowance management
Christmas menu sales
Project
Room rental and project management
Employees & Holidays
Website
Website & Email marketing
Results after TSC
The implementation of Odoo and the support provided by TSC considerably improved the efficiency of the winery's internal processes. Le Chant d'Éole has been able to automate several aspects of its activities. This optimization has enabled them to save time and concentrate on what they do best: producing excellent sparkling wines. Their growth has been significant, and Le Chant d'Éole continues to receive awards for their various cuvées.
Teams now have an overview of existing and forecasted inventory, enabling them to manage sales according to available or forecasted stocks, to know which room to propose for an event without having to ask colleagues, and to concentrate on their core business.
Le Chant d'Éole has many plans for the future. They plan to open a restaurant with a Michelin-starred chef, for which the management will have to be integrated into Odoo. They are also embarking on the organization of large-scale events, requiring the sale of tickets and options (meals, etc.). Thanks to Odoo and TSC's support, they are well equipped to manage these new challenges and continue their growth. The company's website is also being migrated to Odoo.
In short, the adoption of Odoo has enabled Le Chant d'Éole to transform its internal management, offering greater efficiency and better visibility of its operations. It's a fine illustration of how an integrated ERP solution can support the growth and evolution of a dynamic, innovative company like Le Chant d'Éole.
