TSC supports AFC Collection's digital transformation: when expertise meets the art of customization
- Sector : Design - Interiors
- Location: Knokke - Brussels
- Website: https: //afc-collection.co/
At TSC, we had the privilege of collaborating with AFC Collection, an interior design company that distinguishes itself by creating bespoke furnishings and distributing high-end collectibles. AFC Collection offers a unique experience for decor and objets d'art enthusiasts, with designer furniture and authentic collectibles, enhanced by virtual reality technology to visualize projects in advance.
A project unique to each customer
The integration of Odoo for AFC Collection revolved around adapting management processes to the requirements of creative, personalized work. TSC contributed its expertise in project management and accounting, in addition to customized solutions for sales and item management.
Stages of a personalized customer journey :
Customer meetings and lead management: Every project begins with a meeting. Odoo's CRM has been configured to optimize the management of new leads and structure customer meetings, facilitating a proactive approach right from the outset.
Quotation preparation and virtual reality visualization: The initial quotation, created in the sales module, triggers the creation of a dedicated Odoo project. This project is enriched with tasks assigned to AFC Collection employees, ranging from virtual design to prototype presentation. In this way, AFC can offer an immersive experience to its customers while following the production steps.
Creation of customized quotations and specific purchase orders: Since each project requires unique parts, TSC has developed a flexible quotation model. A specific development makes it possible to group together supplier purchase orders, while including the notes underneath the products on the orders, ensuring total transparency and precision.
Down-payment management and accounting: Thanks to the complete migration of accounting to Odoo, the creation of down-payment invoices and the management of payments are seamless, guaranteeing sound financial and administrative management of projects.
An ERP solution for an optimized customer experience
Thanks to this support, AFC Collection can not only improve its operational efficiency, but also offer its customers a unique experience, combining interior design and technology. With this Odoo integration, AFC now has the tools to meet the expectations of its most demanding customers, with optimized transparency and quality of service.
A trusted partnership with TSC
At TSC, we are proud to have supported AFC Collection in its digital transformation. This project highlights our ability to adapt Odoo to the unique needs of each company, especially those which, like AFC Collection, place personalization and excellence at the heart of their business.
Project stages
Website
Creation of a customer portal
Sales
Set up quotation templates. Follow-up of item notes to supplier purchase orders.
Accounting
Accounting integration and training
Purchasing
Purchasing and supplier configuration
Inventory
Inventory application implementation and training
CRM
Implementation of CRM with lead follow-up
