Odoo at Niets: a thirst for digital transformation!
Niets
NIETS, based in Belgium, is a producer of non-alcoholic beverages.
Positioned in a fast-growing market, NIETS recently needed to equip itself with integrated operational software, from CRM to invoicing, accounting and logistics outsourcing.
The company's exponential growth required solid, integrated support for its internal operations, and that's where our Odoo consultancy comes in.
- Founded: 1898
- Sector: Producer of non-alcoholic beverages
- Location: Watermael-Boitsfort
- Website: https: //www.niets.co/fr
Background & Mission
Our mission began with a holistic audit of NIETS.
The first step was to identify operational gaps and understand the specific requirements of each department. Once this analysis was complete, we drew up a customized deployment plan.
The implementation was carried out in stages, to ensure a smooth transition for all employees. We started with the CRM and invoicing module. Once in place, we integrated stock management and communication with external software used by the logistics provider (Effitrace). Finally, accounting was integrated.
NIETS faced a number of challenges before implementing Odoo ERP.
One of the company's major challenges was the redundant manual encoding of different data on multiple platforms. This common practice consumed resources and time, and was potentially error-prone.
Visibility into operations, invoicing, accounting, prospecting and inventory was not optimal at NIETS. The dispersal of information made data tracking and analysis complex.
It was important for the company to be able to increase this visibility in order to be more efficient in general and more responsive to opportunities in their sector.
NIETS is a fast-growing company, and they quickly realized that an ERP like Odoo would be beneficial for smooth expansion. They were looking for a robust solution that would enable them to evolve, provide insights while remaining flexible. By putting solid procedures in place, the company can continue to grow efficiently.
Challenges
The solution
Today, thanks to the Odoo system, NIETS operates with unprecedented efficiency.
The CRM enables them to track and optimize every customer/prospect interaction, with visibility on the backorder and pipeline. The accounting module, synchronized with invoicing, ensures real-time financial information. Inventory management, coupled with outsourced logistics services, guarantees fast, efficient delivery to their customers, as well as live visibility on outsourced stock.
Today, the entire NIETS team is active on Odoo and can count on TSC support whenever needed!
Project stages
Audit
Understand requirements and identify operational gaps
CRM and Billing
Implementation of CRM and Invoicing applications
Inventory
Inventory management and communication with external software used by logistics provider (Effitrace)
Accounting
Accounting integration and training
