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Belgium · Distribution · Wood & Materials

Lhoir & Marteau

Découvrez comment Lhoir et Marteau, négociant en bois et matériaux de construction à Waterloo, a optimisé sa gestion avec Odoo. Grâce à l’expertise de TSC, l’entreprise a digitalisé ses processus de vente, comptabilité et gestion des stocks pour un service client amélioré et une gestion optimisée.

Location
Belgium
Industry
Distribution · Wood & Materials
Modules
Accounting · Direct Print · IoT · Point of Sale +1

Context

A beneficial technological alliance to modernise the processes of this leading timber merchant!


For over 70 years, Lhoir et Marteau has been committed to supplying high-quality materials and personalised service to its customers. Thanks to TSC's expertise and Odoo integration, the company is taking a step forward in managing its operations.

The company Lhoir & MarteauLhoir et Marteau is a leading timber and derivatives merchant, offering quality materials for professionals and individuals. The company offers a complete range of products ranging from solid wood and panels to insulation and outdoor finishing solutions. Its expertise also extends to bespoke carpentry services and a showroom dedicated to professionals and individuals.
To optimise its business activities and improve customer experience, Lhoir et Marteau has chosen to rely on a high-performance ERP solution. It is within this framework that TSC, Odoo integrator, stepped in to take over and complete a project that was initially started with Odoo.

Lhoir & Marteau

Challenge

What had to be solved

The project consisted of structuring and streamlining all sales, invoicing, inventory and supplier processes. Thanks to TSC's expertise, Lhoir et Marteau now has a complete and integrated solution tailored to its specific needs.

Deployed solution

What TSC put in place

Following consultation with Lhoir et Marteau, TSC implemented the following modules for optimal company digitalisation.

  • Point of Sale (POS) with equipment integration
    • Connection with IOT Box for optimised payment terminal management.
    • Integration of receipt printers and payment system for seamless customer experience.

  • Direct Print
    • Enables automation of purchase order and invoice printing scenarios, ensuring optimised print distribution according to needs.
    • Configure printing by report type or user type.
    • Efficient management of showroom and store sales.

  • Sales management and customer relations (CRM)
    • Implementation of a dedicated Odoo module for sales and quote management.
    • Precise customer tracking and optimised commercial opportunity management.
    • Enhanced customer relationships through better interaction traceability and increased personalisation.
    • For large-scale projects, the system allows automatic deduction of inventory, providing better visibility of resources needed, for example, for the creation of a large custom-made staircase.

Lhoir & Marteau
Lhoir & Marteau

Conclusion

Where it stands today

Thanks to this digital transformation led by TSC, Lhoir et Marteau benefits from smooth and optimised management of its operations. Process automation allows the company to focus fully on its core business: providing quality service and materials to its customers. This collaboration between Lhoir et Marteau and TSC perfectly illustrates the importance of a tailored ERP solution to support growth and operational efficiency in the timber and construction materials sector.

Discover Lhoir & Marteau's website

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